Privacy Policy

What information do we collect and why?

We mainly collect your information to offer you goods on our website and to be able to send your orders home to you. This means that we also have to save certain information about your purchases for a number of years due to legal requirements. In addition to this, we process some of your information to market goods that we think you are interested in.

Information that you provide to us

  • When you sign up for newsletters on Name, address, email and telephone number

  • When you make a purchase. Information about your payment.

  • When you are in contact with us. Communication with customer service and service matters

Information we collect about you:

Activity on Crypto Swen (cookies)

Why and for how long we process your information

In order for us to be able to deliver goods to you, or to then follow up a customer service matter, this means that we need to process a number of information about you. Below we describe the overall purposes, the basis on which we process the data and how long we store the information.

The purpose of the treatment Legal basis for the treatment How long do we save the data? Your profile on and history for orders, communication and service matters .. Consent Until you choose to delete your profile Newsletters and targeted ads Consent Until you withdraw your consent (opt-out) To administer your purchase and deliver goods Necessary due to agreement 3 years (+ delivery time) Execute and handle service matters Necessary due to agreement 3 years Communication with customer service Legitimate interest 3 years For troubleshooting, data analysis, statistics and counter-abuse (10 days) Legitimate interest 3 years Accounting of transactions Legal obligation 7 years

Marketing and advertising

We may share information with advertising partners to send you promotional messages or to show you more tailored content. We do this so that the ads contain more relevant products that may be of interest to you and to understand how users interact with ads.

Please see the Cookie Policy section below for information about the cookies and other technology that we and third parties use to provide you with more relevant ads and to read more about the choices you can make.

Profiling for direct marketing

When you visit Crypto Swen, we use your activity there to improve the selection of products that you see. We offer various different products and we would like to help you show what we think is most relevant to you. We use the same principle when we market via other channels such as Facebook or other so-called “Banners”.

You can change your settings via your browser so that you do not receive customized ads, you can read more about this in our Cookie Policy. However, we will still advertise on Facebook and Google so you will still see our ads, but in that case it will not be adapted to what we think you find most interesting.

Who we share your information with

Service providers and others

We at Crypto Swen mostly have our own technology to be able to convey our products to you. But with a few exceptions, we need to hire outside parties (for example e-mails or various payment solutions), but then we also make sure that they have at least as good data protection for your information as we do.


Transport and logistics companies

Once you have bought an item from us, we then need to send it to you. For this purpose, we share your address information with some other players so that you can get the item home in the mailbox. Of course, we make sure that these players have at least as good protection for your information as we do.

Transfers to other countries

Crypto Swen mainly uses service providers in the EU. In exceptional cases, we may use service providers with operations outside the EU, of which third country transfers of some data may occur.

Your rights

Since we process your information, it is also important that you know what rights you have as a customer. Below you will find information about what rights you have and how they relate to how we treat it

Right to register extract. You have the right to request a copy of the personal data we have stored about you.

Right to rectification. If we have incorrect or incomplete information about you, you have the right to request that we correct it at any time.

Right to delete. You have the right to request that we delete information about you that we process with your consent, if you choose to withdraw your consent, you also have the right to request that that information be deleted. You can log in to your profile on and delete your account with associated information yourself. However, we will retain certain information for the period for which we are legally liable.

Right to data portability. You have the right to request that we send your data to another organization, or to get it out yourself in a common format (XML, JSON, CSV, HTML).

Right to object to treatment. When we process your information on the basis of “legitimate interest”, you have the right to object to the processing due to reasons relating to your specific situation and which we could not reasonably have foreseen. If you object to such processing, we must either demonstrate compelling justifiable reasons that outweigh the reasons you have given, or discontinue that particular processing of your data.

The right to lodge a complaint with the supervisory authority. If you are not happy with how we process your information, we hope you will tell us so that we can become better at managing your trust. But regardless, you always have the right to submit a complaint to the Data Inspectorate, which you will find more information about here;

Security of your information

Inet puts your personal privacy first and therefore works actively to ensure that your personal data is treated with the utmost care. Crypto Swen takes the necessary steps to ensure that your personal data is processed securely and in accordance with this policy and the Data Protection Regulation.


Our services are not aimed at children under 13 years of age. We do not knowingly collect personal information from children under the age of 13. If you are the parent of a child and become aware that your child has provided personal information to us, please contact us at so that you can request to exercise your applicable access, rectification, termination and / or objection rights.


Cookie Policy

When you visit our website, information about use will be stored through cookies. Cookies are passive text files that are stored in your browser, mobile or tablet. Inet uses cookies to facilitate your use of the website and to collect information such as statistics about visitors to the website. This is done in order to ensure, maintain, improve the website and for you to see more relevant products. You can read more information about how we use cookies in our Cookie Policy.


Contact information

Crypto Swen is responsible for the processing of your personal data. If you have questions regarding our handling of your personal data, you are welcome to contact us at

Right of withdrawal (private consumer)

In accordance with Swedish legislation on consumer protection in the case of distance contracts, private consumers have 14 days (at Crypto Swen14 days, web and store) to withdraw their purchase from the time the customer has received the product. The customer has the right to open and check the product. In cases where impairment has occurred during the opening and inspection of the product, Crypto Swen will charge the customer for this impairment. The right of withdrawal does not apply when the seal / sealing has been broken and specially manufactured products by us. For easier handling, the customer should before the return send a repurchase notification via email with Order number, picture of receipt / invoice and a description of the error / errors. Please note that obtaining a return number does not constitute an approval of the right of withdrawal. Upon return, the return shipping must be paid and with an invoice / delivery note attached and, where applicable, be clearly marked with the return number. The product must be packed in outer packaging approved by Posten (eg corrugated cardboard) and fixed with packing material so that it arrives at Crypto Swen in a safe manner and is not damaged during transport due to defective packaging. If you are unsure of how to package the product, you can watch a video from Postnord. You can find this guide here. You can also notify Crypto Swen of withdrawal of purchase by filling in and mailing the Swedish Consumer Agency’s form to us. Receipt of return number does not constitute approval of the right of withdrawal but is only approved when Inet Crypto Swen has received the product and found it submitted in accordance with the above conditions. Upon full approval of the right of withdrawal, the full amount paid by the customer for the product will be refunded, including any costs that apply to the original delivery within 14 days.